What is Track and Trace?

In the modern supply chain, Track and Trace refers to the process of monitoring and recording the movement of goods or products throughout the supply chain, from the point of origin to the final destination. It involves capturing data at various stages of the supply chain journey, such as production, transportation, and delivery, and providing real-time visibility into the status and location of shipments.

For Lambert Williams to produce accurate and timely data to support track and trace in the digital supply chain, we have implemented the following:

Use of IoT Devices:

Lambert Williams deploys IoT (Internet of Things) devices such as GPS trackers and barcode scanners on shipments to collect real-time data on their location, temperature, humidity, and other relevant parameters.

Integration with Digital Systems:

Lambert Williams has proprietary software comprising WMS (Warehouse Management Systems) and TMS (Transportation Management Systems) systems that integrate the tracking systems with our digital cloud platform powered by AWS to capture and share data seamlessly across the supply chain.

Data Standardization and Interoperability:

Lambert Williams adheres to industry standards for data formatting and exchange to ensure interoperability with partners and stakeholders in the supply chain. Standardizing data formats and protocols facilitates the seamless flow of information between different systems and parties.

Predictive Analytics:

By leveraging historical data and predictive analytics algorithms, Lambert Williams can anticipate potential disruptions or delays in the supply chain and take proactive measures to mitigate risks and ensure on-time delivery.

Collaboration with Partners:

Lambert Williams is constantly collaborating closely with logistics partners, carriers, and suppliers to share data and coordinate activities effectively. Collaborative track and trace initiatives enable end-to-end visibility and transparency in the supply chain.

For clients, the track and trace feature serves as a valuable customer service support by providing the following benefits:

Real-Time Visibility:

Clients can track the status and location of their shipments in real-time through our web portal, mobile apps, or automated notifications. This visibility allows them to monitor the progress of their orders and plan accordingly.

Improved Transparency:

Clients have access to accurate and up-to-date information about their shipments, including estimated arrival times, transit routes, and any delays or exceptions encountered along the way. This transparency builds trust and confidence in Lambert Williams’ services.

Proactive Communication:

In case of unexpected events or delays, Lambert Williams is proactively notifying clients and provide alternative solutions or mitigation strategies. Timely communication helps manage expectations and minimize disruptions to clients’ operations.

Enhanced Customer Experience:

By offering a seamless track and trace experience, Lambert Williams enhances the overall customer experience and differentiates itself from competitors. Clients appreciate the convenience and peace of mind that comes with knowing the status of their shipments at all times.

Accurate and Timely Track and Trace

With the accurate and timely track and trace feature in the digital supply chain enables Lambert Williams to provide superior customer service by offering real-time visibility, transparency, proactive communication, and enhanced customer experience to clients. This feature significantly helps clients in monitoring their shipments, optimizing their operations, and ultimately achieving their business goals.

Are you interested with Lambert Williams Logistics’ cutting-edge track and trace feature?

Enhance your tracking and tracing capabilities by teaming up with Lambert Williams. Let’s embark on a collaborative journey to streamline operations and pave the way for your business growth.